The system consists of over a dozen steps performed in sequence by a trained professional. Some steps are easy such as identifying the clear outcome by asking effective needs analysis questions. Other steps are more complex such as answering one of the best questions within the S.A.R System, “what else might fly?” Several factors must be considered to identify alternative part options that such as first assessing the ease of approval for the end customer’s engineer. The end result is we almost always identify a much faster solution than the alternative long lead time.
Thanks for the inquiry. You can simply email or fax the list of needs over to us via sales@noleadtime.com or 239-489-4368.
There are 3 essentials to helping us make your lead times disappear. Wide open communication- We deliver results because there’s often one extra piece of information that makes raving fan customers. Gathering information such as AVL alternatives, need by date, and ROHS/leaded requirements is so essential to serving the client’s outcome that it’s all required before one of our staff is able to “dive in”.
Quality is an area we shine best and is embedded in our culture. First, our sales team’s priority is to help our customers play in the independent channel safely. As a confidant, we consult with the client to share various stock options that have already been filtered of any and all risk. This priority is evident in our client feedback/testimonials. Using a wide open communication approach, any risk whatsoever such as having to venture outside our A rated channel is discussed first and PRIOR to performing delivery of any orders. Further, the A rated suppliers have been entrusted friends of Global Solutions for many years with consistent deliver to our benchmark level high quality standards.
Secondly, companies in the government/military sector through to commercial count on our staff’s experience and Validate daily. Validate is our proprietary component inspection system that’s run by our highly trained inspectors who “assume all parts are bad until our processes prove them good”. Validate is simply the most detailed inspection system in distribution, bar none. Peace of mind comes from our acceptance rates north of 99% and a full one year warranty on each and every part we ship to OEM and CEM clients.
We charge for delivered parts only. No results, no pay. The cost of labor is built in to the price of the components. Sometimes delivering a solution requires many hours of burning the “midnight oil.” In fact, team members have sometimes dedicated over a dozen hours to make a lead time on a single line disappear. How’s THAT for commitment?! Because of the time factor, we are mindful on RFQ’s such as very small quantities, to make sure the need is substantial before lighting the late night candle.